At lozbuy.store, we strive to provide you with a seamless shopping experience. Below are the terms of our return and refund policy:
1. Eligibility for Returns
If the product is damaged upon delivery or does not match the description or images shown on our website, you are eligible for a free return.
To process a return, ensure the product is in its original packaging and condition.
2. Customer Responsibility
We recommend that customers carefully review product details and specifications before placing an order.
For any product-related queries, feel free to contact us via WhatsApp or our Live Chat support before making a purchase.
3. Non-Returnable Cases
If the product is ordered intentionally without genuine intent to purchase, Ummzumii.com will not bear any responsibility.
Returns will not be accepted for items that are undamaged, as described, and meet the advertised standards.
4. Inspection Policy
You are welcome to thoroughly inspect the product upon delivery to ensure it meets your expectations.
Please place an order only after reviewing all details and being satisfied with the product.
5. Free Return
If the product is damaged or does not match the description, you can return it free of charge.
For further assistance or to initiate a return, you can contact us via WhatsApp or Live Chat support. Your satisfaction is our priority!
